terms and conditions
1.1. References to any statutory provision, authority, rule or code of practice shall be deemed to include the amended versions, replacements or successors of such.
The relationship between the Parties:
2.1. The Client engages JMCD plumbing and heating to provide the services specified in these terms and conditions and attached schedules.
2.2. No term of this agreement or course of dealings between the parties shall operate to make JMCD plumbing and heating an employee or agent of the Client.
2.2. Neither party shall assign or transfer any of their rights, liabilities or obligations arising under this agreement without the prior written consent of the other party.
3.1. JMCD plumbing and heating shall provide to the Client a proposal for the services to be provided (“the Quotation”) which shall set out:
a) The services which JMCD plumbing and heating will undertake for the Client.
b) The date or time period within which the service will be performed.
c) The prices which the Client shall be charged for the performance of the services including:
i. Any fees which JMCD plumbing and heating shall charge.
ii. Any disbursements or expenses which JMCD plumbing and heating will require the Client to meet (including but not limited to the prices of materials).
iii. Any VAT or tax element which will be payable by the Client.
d) All quotations are estimates only and can be subject to change.
e) Any work or works carried out which were not included in the original quotation will be charged at the appropriate cost at JMCD plumbing and heating full discretion.
3.2. The Quotation shall be attached to these terms and conditions as a schedule and where a contract is entered between JMCD plumbing and heating and the Client, the Client will be deemed to have accepted the content of the Quotation in full.
3.3. All quotations are valid for 30 days from the date on the quotation.
The Services and the Time and Manner of their Delivery:
4.1. JMCD plumbing and heating will provide such services to the Client as are set out in the Quotation.
4.2. The services will be provided to the Client within the timeframe specified in the Quotation.
4.3. Time frames and dates of delivery are provided for guidance only and JMCD plumbing and heating makes no guarantee that the services will be performed within the specified period. For the purposes of this agreement, time shall not be of the essence and JMCD plumbing and heating shall not be liable for any loss or damage suffered by the Client as a result of the delivery of services being delayed or postponed for any reason.
5.1. The contract price is set out in the Quotation, which includes details of the charges which JMCD plumbing and heating will make for labour, materials and plant as well as any taxes or additional costs or expenses or disbursements which JMCD plumbing and heating may charge to the Client.
5.2. The intervals at which JMCD plumbing and heating may invoice the Client in respect of the whole or an instalment of the contract price are set out in the Quotation.
5.3. Notwithstanding 5.1 and 5.2 above, JMCD plumbing and heating may vary the contract price from the amount set out in the Quotation where he has provided services which are different or in addition to those set out in the Quotation either at the specific request of the Client or because he has been required to complete additional work which was not anticipated at the time the Quotation was made, or because of market fluctuations in the price of materials.
5.4. The Client agrees:
a) Not to withhold any sums due to JMCD plumbing and heating
b) To settle all invoices raised by JMCD plumbing and heating within 30 days.
c) To pay to JMCD plumbing and heating interest at a rate of 5 percentage points per annum above the Bank of England base rate on any payments which are not settled in accordance with section 5.4(b).
d) To pay to JMCD plumbing and heating such costs and expenses as he may incur in recovering payment from the Client where the Client fails to make payment in accordance with these terms and conditions.
e) To pay all deposits prior to the commencement of the work.
In accordance with the Cancellation of Contracts Made in a Consumer's Home or Place of Work etc. Regulations (2008) the Client may cancel this contract within 7 calendar days of signing this agreement (or within whatever extended period JMCD plumbing and heating may specify in the Quotation) and shall be entitled to a full refund of any monies paid to JMCD plumbing and heating, less an amount
representing any reasonable administration costs which JMCD plumbing and heating has incurred. Any cancellation outside this period will not entitle the Client to a refund of any monies paid.
7.1. The Client shall be responsible for the correctness of all measurements for products or materials which he gives to JMCD plumbing and heating. Where these measurements are not correct and accordingly materials or products which are ordered or provided by JMCD plumbing and heating are the wrong sizes, the Client shall bear the expense of rectifying this.
7.2. The Client shall co-operate with JMCD plumbing and heating as may be necessary to facilitate this agreement, including but not limited to:
a) Permitting JMCD plumbing and heating access to the property or location in which the services are to be supplied (“the Site”) and assuring that such access is appropriate and adequate.
b) Where the Site is indoors, ensuring that there is adequate ventilation.
c) Providing for JMCD plumbing and heating such facilities as may be necessary in order to allow him to complete the services.
d) Following JMCD plumbing and heating reasonable Instructions relating to safety and the state of work which has recently been completed by JMCD plumbing and heating or is in the process of being completed or to the state of the Site in general, including directions and restrictions on appropriate usage, care and maintenance.
7.3. Unless the Quotation specifies otherwise, the Client will be responsible for any cleaning and redecorating which is necessary to the Site after JMCD plumbing and heating has completed the agreed services (with the exception of the removal of waste materials or building rubble, which shall be the responsibility of JMCD plumbing and heating as set out in 8.4, below).
7.4. Where JMCD plumbing and heating stores or keeps any materials or equipment on Site, the Client shall be responsible for the security and safety of such and shall account to JMCD plumbing and heating for any loss or damage.
7.5. The Client shall be responsible for any permissions, licences or consents which are necessary in order for the services to be provided. The Client warrants that he has applied for and obtained all such necessary planning permissions, licence or consents prior to contracting JMCD plumbing and heating. Supplier’s Obligations
8.1. JMCD plumbing and heating shall perform all duties, services and obligations under this contract with reasonable care and skill and to a reasonable standard. He shall comply with all relevant codes of practice and statutory or regulatory requirements.
8.2. JMCD plumbing and heating shall take all reasonable care with the Client’s property, including taking reasonable steps to protect the Client’s furnishings, fittings, wall, ceiling and floor coverings during the provision of the services.
8.3. JMCD plumbing and heating shall at all times be registered and remain in good standing with such organisations as may be relevant for the purposes of permitting him to self-certify the compliance of the services provided with the relevant building regulations or alternatively if he is not so accredited then he shall make arrangements for a building inspector to certify the compliance of the services
provided with the relevant building regulations.
8.4. JMCD plumbing and heating shall be responsible for managing and arranging the safe and lawful disposal of any waste materials which are generated or removed from the Client’s property as a result of the provision of the services.
8.5. JMCD plumbing and heating shall at all times hold valid employer and public liability insurance policies.
Property Rights and Assumption of Risk
9.1. Any property rights, title or ownership in any property or materials which are used by JMCD plumbing and heating in providing or delivering the service shall remain with JMCD plumbing and heating until the Client has made payment in full in accordance with these Terms and Conditions.
9.2. The risk in and responsibility for any products or materials which are used in the supply, performance or delivery of the services shall pass from JMCD plumbing and heating to the consumer:
a) Where JMCD plumbing and heating is responsible for delivering the products or materials to the Client, upon delivery; or
b) Where JMCD plumbing and heating is not responsible for delivery, at the moment the products or materials leave JMCD plumbing and heating storage premises.
c) All materials, equipment, fixtures and fittings remain the property of JMCD plumbing and heating until full payment is made.
d) JMCD plumbing and heating also reserve the right to remove all parts/materials used and installed in the event of non-payment at any time without notice.
10.1. JMCD plumbing and heating provides to the Client, in addition to any statutory rights which the Client may have, a guarantee that the services provided under this contract shall be free from defective or flawed materials or workmanship for a period of 1 year from the completion of the services, notwithstanding that this guarantee shall not apply to:
a) Defects or flaws which are as a result of any misuse, failure to adequately and properly maintain, neglect or failure to follow Instructions or recommendations on the part of the Client.
b) Any defect or flaw which is caused by mechanical or chemical damage (which is not in itself a result of some defect in the workmanship or materials) and which arises after risk in the property has passed to the Client.
10.2. JMCD plumbing and heating shall, at his sole discretion, determine the way he will satisfy this guarantee, whether by repairing, re-performing or replacing the services or by refunding to the Client all or part of the monies which have been paid.
10.3. Where the Client considers that the services are defective upon delivery or performance then he shall notify JMCD plumbing and heating of this within 30 days, failing which he shall not be entitled to claim the benefit of this guarantee.
10.4. This guarantee shall not become effective until the Client has paid JMCD plumbing and heating in full, failing which the Client shall not be entitled to claim the benefit of this guarantee.
11.1. This agreement shall continue until the services (or any mutually agreed addition, extension or variation thereof) have been provided, or until terminated in accordance with the below.
11.2. Without prejudice to the above the employment of JMCD plumbing and heating under this Agreement may be terminated immediately where any of the following circumstances arise:
a) Either party commits a serious breach or persistent breaches of this agreement including but not limited to the non-performance, neglect or default of any of his duties as outlined herein (including a failure on the part of the Client to make payment within agreed timescales) and after notice of this breach has been given to the defaulting party it remains unremedied and unrectified 7 days after such notice.
b) Either party commits a breach of this agreement which cannot be remedied.
c) Either party becomes insolvent or enters into a CVA or IVA or ceases to carry on the whole or substantially the whole of its business.
11.3. Upon termination of the employment of JMCD plumbing and heating under this agreement, the Client shall pay to JMCD plumbing and heating such sums as may represent work is done and expenses incurred up to and including the date of the termination.
11.4. Any right to terminate the employment of JMCD plumbing and heating under this agreement shall be without prejudice to any accrued rights or liabilities arising out of this agreement which is in existence at the date of termination.
Disclaimers and Exclusions
12.1. JMCD plumbing and heating shall not be responsible in any circumstances to the Client or any third party for any loss of profit or indirect or consequential economic damage or loss, howsoever caused, whether as a result of negligence, misrepresentation, breach of contract or otherwise.
12.2. Nothing in the foregoing shall be read as restricting or limiting in any way JMCD plumbing and heating liability for death or personal injury.
12.3 By agreeing to these terms and conditions you will not share any information which may damage JMCD plumbing and heating reputation or misrepresent JMCD plumbing and heating. All reviews or any other information you wish to share online must be authorised in writing by a director at JMCD plumbing and heating.
12.4 Any information published online regarding JMCD plumbing and heating without the written permission of a director at JMCD plumbing and heating must be removed on request within 2 working days.
The Client shall indemnify JMCD plumbing and heating against any loss or damage which results from the Client’s breach of this agreement or failure to abide by any of its terms.
Neither party shall be liable for any delay or failure in performing its obligations or duties under this agreement which results from circumstances outside his reasonable control including but not limited to acts of God, industrial action, war, fire, threat of terrorism, civil disturbance or rioting, government or regulatory action, breakdown in plant or machinery or shortage of raw materials or supplies.
Warranty of Contractual Capacity
Both parties and the signatories to this agreement warrant that they are authorised and permitted to enter into this agreement, and have obtained all necessary permissions and approvals.
Whole Agreement, Governing Law, Severability and Miscellaneous Provisions
16.1. This document constitutes the entirety of the agreement between the parties. It supersedes any prior representations which may have been made, whether orally or in writing. Any modification to this agreement must be made in writing and signed by both parties.
16.2. This Agreement shall be governed by the Law of England and Wales and the parties agree to submit to the exclusive jurisdiction of the English Courts.
16.3. All clauses, sub-clauses and parts thereof shall be severable and shall be read and construed independently. Should any part of this Agreement be found invalid this will not affect the validity or enforceability of any other provision or of this agreement as a whole.
16.4. All terms, conditions and covenants contained in this agreement shall bind the parties and their heirs, legal representatives, successors to the title and permitted assignees.
16.5. Nothing in these terms and conditions shall incur any rights on a third party and no third party may enforce any provision of this contract under the Contracts (Rights of Third Parties) Act.
16.6. The failure by either party to enforce any provision of this agreement shall not be deemed a waiver or limitation of that party’s right to subsequently compel and require strict compliance with every provision of this agreement.
BY EMPLOYING OR HIRING JMCD "plumbing and heating" YOU ARE AGREEING AS THE CUSTOMER TO THE TERMS AND CONDITIONS SET OUT ABOVE